Support

The important pillar for a long term partnership

ALSI recognizes continued support as one of the important pillars for a long term partnership with our customers. Customer support is a tool to maximize system uptime and system availability.

The customer support is organized from our Headquarters in Beuningen for Europe and NAFTA, and from agents and distributors in Japan, Taiwan, Korea and Singapore covering the whole Asian market.

You can contact Support in the following way:

EU and NAFTA: +31 24 6782 857
Taiwan: + 886 2 895 38388
Japan: +81 47 3284720
South Korea:
Singapore, Malaysia, Thailand, Philippines: +65 67493318

or you can fill out the support contact form.

News

24 Aug 2010

ALSI @ Semicon in Taiwan on 8-10 Sept 2010

Come and visit us @ booth # 826 and discuss our new developments on Low-K, IC, Thin Wafer and LEDmore

05 Aug 2010

Succesful introduction of new ICA 1204 at Semicon West

ALSI new high speed 300 mm low k grooving and dicing systems to American and Asian customers.

After an intensive development effort and close cooperation with a number of strategic customers, ALSI is shipping the first systems of their new ICA 1204 platform. The platform is for up to 300 mm wafers with full integration of various pre-and post laser processes. The platform is equipped on the unique planar motor system which has proven its superior performance and is based on ALSI’s multibeam laser concept for fast and high quality dicing and grooving process.more

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News Archive